Business Process Automation

Business Process Automation

Others

Business process automation refers to the process of application of computer system to conduct business process in order to reduce cost, errors, human intervention and to improve speed and quality to ultimately create competitive advantage.

BENEFITS OF AUTOMATION –

·       Reduction in cost

·       Reduction in errors

·       Improves speed

·       Stay ahead of competition

CONCERNS OF AUTOMATION –

·       Job Loss

·       Security concerns

·       False sense of security

CHALLENGES OF AUTOMATION –

·       Option associated with products is increasing day by day. Eg- discounts, offers, versions etc.

·       Customer interface is increasing such as fax, telephone, e-mail, online order in Dominoes etc

·       It is a challenge for IT professional to select and apply best technology in low cost.

PILLARS OF AUTOMATION –  

·       Integration – BPA allows operating system and application to store, extract and distribute data from various system components.

·       Orchestration – It refers to breaking down of all tasks being performed in all departments and on different computers under 1 umbrella or roof.

·       Automation – Automation along with integration and orchestration enables to device rule based process for automatic execution.