Six sigma mainly focuses on improving customer satisfaction, reducing wastage, reducing defects. A…
Six sigma mainly focuses on improving customer satisfaction, reducing wastage, reducing defects. Are you satisfied with this statement ?
Yes, Six Sigma strives for the defect free products. It is a well managed approach to manage a business and its products or services. It always focuses on the customer and try to produce better product.
The Six Sigma largely focuses on the followings areas.
Improving customer satisfaction
Improving quality
Reducing wastage
Reducing cycle time
Reducing defects
It is implied that improvement in these above areas may lead the organization towards drastic cost savings as well as opportunities to retain customers, increase goodwill of the organization and expand its customers base.
