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Six sigma mainly focuses on improving customer...

Six sigma mainly focuses on improving customer satisfaction, reducing wastage, reducing defects....

Six sigma mainly focuses on improving customer satisfaction, reducing wastage, reducing defects. Are you satisfied with this statement ?

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Jeeba Mar. 14, 2018

Yes, Six Sigma strives for the defect free products. It is a well managed approach to manage a business and its products or services. It always focuses on the customer and try to produce better product.

The Six Sigma largely focuses on the followings areas.

Improving customer satisfaction 

Improving quality

Reducing wastage

Reducing cycle time 

Reducing defects

It is implied that improvement in these above areas may lead the organization towards drastic cost savings as well as opportunities to retain customers, increase goodwill of the organization and expand its customers base.

Six sigma mainly focuses on improving customer satisfaction, reducing wastage, reducing defects. Are you satisfied with this statement ?

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