Trace the role of information technology in business process reengineering.
Trace the role of information technology in business process reengineering.
Use of information technology is primary thing to achieve BPR in an organisation. Advancement of technology has transformed the way of business processes.
Information technology is playing a significant role in changing the business processes.
Information technology enhances the speed, accuracy, adaptability and integration of data and service points, which ultimately meets the customer needs and expectation quickly and adequately, thereby enhancing his/her satisfaction level.
With the help of tools of information technology organizations can modify their processes to make them automatic, simpler, time saving. Thus IT can bring efficiency and effectiveness in the functioning of business.
