Six sigma is a method which shows the way for an organization to improve their business processes. It guides the business to the path of improved performance, reduced variations, improved profits, robust employee morale and provide quality in their products and services.
A rational customer checks for the quality of the product too and not alone on its price. With recent technological advancement, business organization should undoubtedly enhance the quality of their products. It means your product should achieve the degree of excellence and standard, and at the same time be defect free. So to be the quality producer or provider, products or services that you produce should be able to meet the specifications of customer and satisfy them.
Quality should not only for the present customer though, rather it should strictly consider the future business environment and the customers that come along with it.
It is therefore you impertinent to take systemic and integrated efforts toward improving quality and reducing cost.
Six Sigma basically a systematic process that helps in developing and delivering faultless products and services. It aims to meet and improve organizational goals on quality, cost,
manpower, new products and so on. Six Sigma always tries to revise the current standard and establish higher one for the better performance.
Six Sigma strives for the defect free products. It is a well managed approach to manage a business and its products or services. It always focuses on the customer and try to produce better product.
The Six Sigma largely focuses on the followings areas.
- Improving customer satisfaction
- Improving quality
- Reducing wastage
- Reducing cycle time
- Reducing defects
It is implied that improvement in these above areas may lead the organization towards drastic cost savings as well as opportunities to retain customers, increase goodwill of the organization and expand its customers base.
The most important characteristics of six sigma is that you should know is its altogether related to attainment of defects free processes or products. Six Sigma demands more than small improvements. It means it seeks the perfection in every aspect of operation.