A bunch of businesses (mostly from the “Pothys” group of textile/retail stores and one automobile dealer) who couldn’t upload their GST TRAN-1 Form on time due to technical glitches on the GST portal. They had gone to the High Court earlier and won — the court had directed them to submit the form. Now, the GST Council and Union of India came back to the court asking for a review of that earlier judgment. The court allowed the review, but in a way that still protected the taxpayers’ rights — by directing that a Nodal Officer would decide whether the delay was the taxpayer’s fault or the system’s fault, and act accordingly.
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Goods & Services Tax Council Vs Union of India
Court Name: High Court of Kerala at Ernakulam
Case No: RP No. 945/2019, RP No. 946/2019, RP No. 948/2019, and RP No. 974/2019 (In WP(C) Nos. 13562/2018, 13488/2018, 13616/2018, and 13555/2018)
Before: The Honourable Mr. Justice A. Muhamed Mustaque
Date: Monday, 28th October 2019
1. Technical glitches on the GST portal are a valid reason for not being able to upload TRAN-1 forms on time — the court acknowledged this.
2. The Nodal Officer mechanism is the proper channel to resolve such issues — taxpayers must apply to the Nodal Officer, who will then investigate and facilitate the upload.
3. The deadline (time-frame) for uploading TRAN-1 is waived if the delay was not attributable to the taxpayer.
4. If uploading is still not possible for reasons not attributable to the petitioner, the authority must enable the taxpayer to take credit of the input tax available at the time of migration.
5. The GST Council’s review petitions were allowed, but the outcome still favoured the taxpayers in substance — the directions from W.P.© No. 41337/2018 were made applicable to all these cases too.
6. This case reinforces the principle that taxpayers should not be penalized for system failures beyond their control.
The central legal question here is:
Should taxpayers who were unable to upload GST TRAN-1 forms due to technical glitches on the GST portal be allowed to do so beyond the prescribed deadline, and who should decide whether the delay was the taxpayer’s fault?
In simpler terms: Can the government’s own portal failure be used against the taxpayer to deny them their rightful Input Tax Credit (ITC)?
GST Council / Union of India (Review Petitioners) Said:
Taxpayers / Writ Petitioners (Respondents) Said
1. W.P.(C) No. 41337/2018 — High Court of Kerala
This is the most important precedent in this case. The court quoted paragraphs 4, 5, and 6 of this judgment extensively:
“Not only the petitioner but also many other people faced this technical glitch and approached this Court. Both the learned counsel submit that this Court on earlier occasions permitted the petitioner to apply to the Nodal Officer concerned to have the issue resolved.”
“So, here too, the petitioner may apply to the Nodal Officer, the second respondent. The petitioner applying, the Nodal Officer will look into the issue and facilitate the petitioner’s uploading FORM GST TRAN-1, without reference to the time-frame.”
“If the uploading of FORM GST TRAN-1 is not possible for reasons not attributable to the petitioner, the authority will also enable it to take credit of the input tax available at the time of its migration.”
This judgment established the Nodal Officer mechanism as the proper process for resolving TRAN-1 upload issues due to technical glitches.
2. Section 140(3) of the Central GST Act
This is the statutory provision that gives taxpayers the right to carry forward ITC from the pre-GST regime. The original writ petitions were filed to enforce this right.
3. Notification No. 48/2018 Central Tax dated 10.09.201
This notification was submitted as Annexure I by the review petitioners in all four review petitions. It is relevant to the extension/modification of the TRAN-1 filing timeline.
4. Circular No. 39/13/2018 dated 03.04.2018
This circular, submitted as Annexure II, constituted the IT Grievance Redressal Mechanism — essentially setting up the framework for resolving technical issues faced by taxpayers on the GST portal.
5. W.P.(C) No. 4315/2019 — High Court of Kerala (dated 20.03.2019)
This judgment was submitted as Annexure III by the review petitioners in all four review petitions, further supporting the Nodal Officer approach.
Technically, the GST Council and Union of India won the review petitions in the sense that the original judgment was modified. However, in substance, the taxpayers also won because the court ensured their rights were protected.
What Did the Court Decide?
The court allowed all four review petitions (RP Nos. 945, 946, 948, and 974 of 2019) and held that:
1. The directions given in W.P.© No. 41337/2018 would govern these matters as well.
2. Instead of a blanket permission to upload TRAN-1, the taxpayers must apply to the Nodal Officer concerned.
3. The Nodal Officer will investigate whether the delay in uploading was attributable to the taxpayer or to the system.
4. The Nodal Officer will facilitate the uploading of FORM GST TRAN-1 without reference to the time-frame (i.e., the deadline is effectively waived for genuine cases).
5. If uploading is still not possible for reasons not attributable to the petitioner, the authority must enable the taxpayer to take credit of the input tax available at the time of migration.
6. The timeline suggested was: taxpayer applies within two weeks of receiving the judgment → Nodal Officer considers and takes steps within one week thereafter.
Orders Made:
“The review petitions are allowed holding that the directions in the judgment in W.P.© No. 41337/2018 would govern this matter as well. All the directions in the above judgment shall be followed in the case of the petitioners as well. Accordingly, the review petitions are disposed of.”
Q1: What is FORM GST TRAN-1 and why is it important?
FORM GST TRAN-1 is a transitional form that businesses had to file when India switched to the GST regime. It allowed them to carry forward the Input Tax Credit (ITC) they had accumulated under the old tax system (like VAT, excise duty, etc.) into the new GST system. Missing this filing could mean losing significant tax credits worth lakhs or crores of rupees.
Q2: What is a “technical glitch” in this context?
A technical glitch refers to errors, failures, or malfunctions on the GSTN (GST Network) portal that prevented taxpayers from uploading their TRAN-1 forms despite their genuine attempts to do so. The court acknowledged that many taxpayers faced this issue.
Q3: Who is the “Nodal Officer” mentioned in the judgment?
The Nodal Officer is a designated government official responsible for resolving IT-related grievances on the GST portal. Under Circular No. 39/13/2018 dated 03.04.2018, an IT Grievance Redressal Mechanism was set up, and the Nodal Officer is the key person in this mechanism.
Q4: Does this judgment mean all taxpayers who missed the TRAN-1 deadline can now file it?
Not automatically. The judgment applies specifically to the petitioners in these cases. However, the principle established — that technical glitches are a valid reason for delay and the Nodal Officer should investigate — has been applied in many similar cases across India.
Q5: What happens if the Nodal Officer finds that the delay WAS the taxpayer’s fault?
The judgment doesn’t explicitly address this, but the implication is that if the delay was attributable to the taxpayer (and not the system), the relief may not be granted. The Nodal Officer has the discretion to make this determination.
Q6: What if the TRAN-1 still cannot be uploaded even after the Nodal Officer’s intervention?
The court was clear on this — if uploading is not possible for reasons not attributable to the petitioner, the authority must enable the taxpayer to take credit of the input tax available at the time of migration. So the taxpayer won’t lose their ITC in any case.
Q7: Why did the GST Council file a review petition if the outcome still favoured taxpayers?
The GST Council wanted to ensure that there was a proper administrative process (through the Nodal Officer) rather than a blanket court order. This gives the government more control over verifying genuine cases versus fraudulent claims. The review was about the process, not about denying taxpayers their rights entirely.
Q8: What is the significance of Section 140(3) of the Central GST Act?Section 140(3) is the provision that gives unregistered dealers or those dealing in exempted goods the right to claim ITC on stock held on the appointed day (when GST came into effect). This is the legal basis for the TRAN-1 claims in this case.

These review petitions are filed by the Goods and Services Tax Council along with Union Government aggrieved by Judgment of this Court dated 14.03.2019 in W.P. (C)Nos.13562,13488,13616 & 13555 of 2018. This Court disposed of all these writ petitions permitting the writ petitioners to submit GST TRAN-1 Form claiming input tax as provided under Section 140 (3) of the Central Act. This Court disposed writ petitions on a premise that the writ petitioners could not upload the details on account of technical snag.
2. The review petitioners placed reliance upon the judgment in W.P.(C)No. 41337/2018. It is appropriate to refer paragraphs 4,5 &6 of the said judgment, which read thus:
“4. Not only the petitioner but also many other people faced this technical glitch and approached this Court. Both the learned counsel submit that this Court on earlier occasions permitted the petitioner to apply to the Nodal Officer concerned to have the issue resolved.
5. So, here too, the petitioner may apply to the Nodal Officer, the second respondent. The petitioner applying, the Nodal Officer will look into the issue and facilitate the petitioner's uploading FORM GST TRAN-1, without reference to the time-frame. Ordered so.
6. I may also observe that if the petitioner applies within two weeks after receiving this judgment, the Nodal Officer will consider it and take steps within a week thereafter. If the uploading of FORM GST TRAN-1 is not possible for reasons not attributable to the petitioner, the authority will also enable it to take credit of the input tax available at the time of its
migration.”
In the aforesaid judgment, this Court left the decision of the
Nodal Officer concerned to decide whether delay in uploading
details was attributable to the writ petitioners or not. The writ
petitioners have no objections in giving similar directions.
In the light of above, the review petitions are allowed
holding that the directions in the judgment in W.P.(C) No.
41337/2018 would govern this matter as well. All the directions
in the above judgment shall be followed in the case of the
petitioners as well. Accordingly, the review petitions are disposed
of.
Sd/-
A.MUHAMED MUSTAQUE
JUDGE