Six Sigma
Six Sigma
Japanese management developed the concept in the United States in the 1970s and 1980s as a breakthrough to Total Quality Efforts. However, organisations came to know of it's importance much later.
Imagine a decade ago, how the product and services have drastically changed in respect till date. New players have entered, I agree. But the old businesses have remained the same, what’s changed is the way of doing business, and they have imbibed all the benefits that come with it.
In this world of competition, the only way to grow is by convincing your customers you are good milk. You need to provide them with utmost quality at the best price ranges if you want to totally lead the market and sweep away all your competitors.
Six sigma, a method which shows the way for an organization to improve their business processes. It guides the business to the path of improved performance, reduced variations, improved profits, robust employee morale and provide quality in their products and services.
A rational customer checks for the quality of the product too and not alone on its price. With recent technological advancement, business organization should undoubtedly enhance the quality of their products. It means your product should achieve the degree of excellence and standard, and at the same time be defect free. So to be the quality producer or provider, products or services that you produce should be able to meet the specifications of customer and satisfy them.
Quality should not only for the present customer though, rather it should strictly consider the future business environment and the customers that come along with it.
It is therefore you impertinent to take systemic and integrated efforts toward improving quality and reducing cost.
Six Sigma basically a systematic process that helps in developing and delivering faultless products and services. It aims to meet and improve organizational goals on quality, cost,
manpower, new products and so on. Six Sigma always tries to revise the current standard and establish higher one for the better performance.
Six Sigma strives for the defect free products. It is a well managed approach to manage a business and its products or services. It always focuses on the customer and try to produce better product.
The Six Sigma largely focuses on the followings areas.
- Improving customer satisfaction
- Improving quality
- Reducing wastage
- Reducing cycle time
- Reducing defects
It is implied that improvement in these above areas may lead the organization towards drastic cost savings as well as opportunities to retain customers, increase goodwill of the organization and expand its customers base.
The most important characteristics of six sigma is that you should know is its altogether related to attainment of defects free processes or products. Six Sigma demands more than small improvements. It means it seeks the perfection in every aspect of operation.
Statistically achieving Six Sigma means process or product shall perform with almost no defects. However, six sigma actually is limited to statistics. It focuses on perfection of whole business process to fulfill the changing needs of customers, markets, and technologies - for the benefits employees, customers, and shareholders.
If you have any queries, please feel free to comment.
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