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What is Total Quality Management (TQM)?

What is Total Quality Management (TQM)?

What is Total Quality Management (TQM)?

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Kanishka Feb. 20, 2018

TQM is a management process designed to improve a product or process by engaging every stakeholder and all members of an organization as well as the customers and aims at improving the quality of the products produced and the process utilized. TQM ultimately aims at complete customer satisfaction through ongoing improvements.