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What is the T.Q.M ?

What is the T.Q.M ?

What is the T.Q.M ?

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Jeeba Mar. 14, 2018

TQM is a people-focused management system that aims at continuous increase in customer satisfaction at lower cost.

In addition, it is a total system approach and an integral part of high-level strategy. It works horizontally across functions and departments, involves all employees, top to bottom, and extends backward and forward to include the supply chain and the customer chain.

What is the T.Q.M ?

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