Successful implementation of e-Commerce requires involvement of key stakeholders and should ideally include representatives from: accounting/ finance, internal audit, IT security, telecommunications, end users, system analysts, and legal.

Further, key trading partners, external auditors, and representatives from other institutions such as banks, trading houses, brokers, and other third-party services should also be involved to obtain valuable insight into the design and deployment of the e-Commerce solution.

To list a few, these are the factors to be considered:

1. Implementing appropriate policies, standards and guidelines
2. Performing cost benefit analysis and risk assessment to ensure value delivery
3. Implementing the right level of security across all layers and processes
4. Establishing and implementing the right level of baseline (best practice) controls
5. Integration of e-Commerce with the business process and the physical delivery channels
6. Providing adequate user training
7. Performing post implementation review to ensure controls are working as envisaged.