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What are the major reasons for failure of Busines…

What are the major reasons for failure of Business Process Management System (BPMS)?

What are the major reasons for failure of Business Process Management System (BPMS)?

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Jeeba Mar. 06, 2018

Major reasons for the failure of Business Process Management Systems (BPMS) include the following:

• Inadequate investment in ongoing training for involved personnel;

• Lack of corporate policy protecting the integrity of the data in the BPM Systems;

• Superficial or deficient executive involvement;

• Deficient project management;

• Breakdown in gap analysis;

• Limited options for customization of the BPM software are required;

• Not flexible enough or too complicated to be customized to meet the precise workflow and business process;

• Failure to identify future business needs;

• Inadequate assessment of the need for change management;

• Persistent compatibility problems with the diverse legacy systems of the partners;

• Resources not available when desirable;

• Software fails to meet business needs;

• System may be over-engineered when compared to the actual requirements; and

• Technological obsolescence.

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