Major reasons for the failure of Business Process Management Systems (BPMS) include the following:

• Inadequate investment in ongoing training for involved personnel;

• Lack of corporate policy protecting the integrity of the data in the BPM Systems;

• Superficial or deficient executive involvement;

• Deficient project management;

• Breakdown in gap analysis;

• Limited options for customization of the BPM software are required;

• Not flexible enough or too complicated to be customized to meet the precise workflow and business process;

• Failure to identify future business needs;

• Inadequate assessment of the need for change management;

• Persistent compatibility problems with the diverse legacy systems of the partners;

• Resources not available when desirable;

• Software fails to meet business needs;

• System may be over-engineered when compared to the actual requirements; and

• Technological obsolescence.