A garment export company called Afflatus International went to the Punjab & Haryana High Court because the GST authorities were simply not responding to their refund requests. The company had filed for GST refunds for several months in 2017-2018, but their claims were rejected and their follow-up representations were completely ignored. The Court stepped in and directed the tax authorities to make a proper, reasoned decision within a set timeframe.
Get the full picture - access the original judgement of the court order here
Afflatus International v. Union of India and Others
Court Name: High Court of Punjab & Haryana at Chandigarh
Case No.: CWP-28035-2018
Date of Decision: 19th November, 2018
1. Authorities must respond — Tax authorities cannot simply ignore representations made by taxpayers. They are legally obligated to pass a speaking order (a reasoned, written decision).
2. Time-bound relief — The Court set a strict one-month deadline for the authorities to decide on the refund claim, and another one month to actually release the refund if found eligible.
3. Right to be heard — The petitioner must be given an opportunity of hearing before any decision is made — a basic principle of natural justice.
4. GST refund rights for exporters — Exporters who accumulate Input Tax Credit (ITC) are entitled to claim refunds, and the authorities must process these claims properly and lawfully.
5. Writ jurisdiction as a remedy — When administrative authorities are unresponsive, taxpayers can approach the High Court under Articles 226/227 of the Constitution of India for relief.
The central legal question here is:
Were the GST authorities legally obligated to respond to and decide upon the petitioner’s refund representation, and could the Court compel them to do so?
In simpler terms — Can a taxpayer force the government to actually make a decision on their GST refund claim when the authorities are just sitting on it and doing nothing? The answer the Court gave was a clear YES.
Petitioner’s Side (Afflatus International):
Respondents’ Side (Union of India and others)
The judgment is quite brief and does not cite any specific case law or legal precedents. However, it does reference the following key legal provisions:
Note: No judicial precedents (past case laws) were cited in this judgment. The Court disposed of the matter on the basis of the undisputed facts of administrative inaction.
The petitioner (Afflatus International) got the relief they were seeking — though not the final refund itself, the Court directed the authorities to act.
What Did the Court Order?
The Court disposed of the writ petition with the following directions:
1. Respondent No. 3 is directed to take a decision on the representation dated 30.8.2018 (Annexure P-14) and the reminders (Annexures P-15 to P-18).
2. The decision must be made in accordance with law by passing a speaking order (i.e., a reasoned, written decision — not just a yes or no).
3. The petitioner must be given an opportunity of hearing before the decision is made.
4. All of this must be done within one month from the date of receipt of the certified copy of this Court order.
5. If the petitioner is found entitled to the refund, the amount must be released within the next one month after that decision.
Legal Reasoning:
The Court did not go into the merits of whether the refund was actually due. It simply noted that the authorities had been sitting on the petitioner’s representation without any response, which is not acceptable. The principle of natural justice and the duty of authorities to act on representations within a reasonable time were the driving forces behind this order.
Q1: Did the company actually get its refund through this judgment?
Not directly. The Court only directed the authorities to make a decision on the refund claim. Whether the refund would actually be paid depended on what the authorities decided after hearing the petitioner.
Q2: What is a “speaking order” and why did the Court insist on it?
A speaking order is a written decision that gives reasons for the conclusion reached. It’s the opposite of a cryptic or unexplained rejection. Courts insist on speaking orders so that the affected party knows why a decision was made and can challenge it if needed.
Q3: What is a writ of mandamus?
It’s a court order that compels a public authority or government body to perform a duty that it is legally required to perform. Here, the duty was to respond to the petitioner’s representation.
Q4: Why were the refund claims rejected in the first place?
The judgment doesn’t go into the reasons for the rejection. The Court specifically said it was not expressing any opinion on the merits of the case.
Q5: What is the significance of Form GST-PMT-03 being issued alongside the rejection?
This is an interesting contradiction in the facts — the same authority on the same date (3.5.2018) both accepted the re-credit claim (via GST-PMT-03) and rejected the refund claim. This inconsistency likely strengthened the petitioner’s case.
Q6: Are there subsequent proceedings in this case?
Yes! The judgment itself notes: “For Subsequent orders see COCP-546-2019 Decided by HON’BLE MR. JUSTICE AVNEESH JHINGAN” — suggesting that the matter continued in contempt proceedings, possibly because the authorities did not comply with this Court’s order.
Q7: What does this case mean for other GST exporters?
It reinforces that GST authorities cannot ignore refund representations. If they do, exporters have a clear remedy — approach the High Court under Articles 226/227, and the Court will compel the authorities to act within a defined timeframe.

1. In this writ petition filed under Articles 226/227 of the Constitution of India, the petitioner has prayed for issuance of a writ of mandamus directing the respondents to release its refund along with interest.
2. The petitioner is engaged in the business of export of garments and is having GSTN No.06AAGFA0878E1ZO. The petitioner filed its return (Annexure P-1 Colly) for the months of October to December, 2017 and January, 2018 in Form 3B before respondent No.3. The petitioner moved applications in Form RFD-01A (Annexures P-2 to P-5 respectively) for refund for the months of October to December, 2017 and January, 2018.
Respondent No.3 issued Forms GST-PMT-03 dated 3.5.2018 (Annexures P-
6 to P-9 respectively) accepting the claim for re-credit for the aforesaid
months. Respondent No.3 vide orders dated 3.5.2018 (Annexures P-10 to
P-13, respectively) had rejected the claim of the petitioner for refund for the months October to December, 2017 and January, 2018. Accordingly, the
petitioner moved a representation dated 30.8.2018 (Annexure P-14) to
respondent No.2 for re-credit of Input Tax Credit in electronic credit ledger, but to no effect. Thereafter, the reminders 31.8.2018, 28.8.2018 and
14.9.2018 (Annexures P-15 to P-18 respectively) were sent for the similar
relief, but no response has been received till date. Hence, the present writ
petition.
3. Learned counsel for the petitioner submitted that for the relief
claimed in the writ petition, the petitioner has moved a representation dated 30.8.2018 (Annexure P-14) followed by the reminders (Annexures P-15 to
P-18, respectively) to the respondents, but no action has so far been taken
thereon.
4. After hearing learned counsel for the petitioner, perusing the
present petition and without expressing any opinion on the merits of the
case, we dispose of the present petition by directing respondent No.3 to take a decision on the representation dated 30.8.2018 (Annexure P-14) followed by the reminders (Annexures P-15 to P-18 respectively), in accordance with law by passing a speaking order and after affording an opportunity of hearing to the petitioner within a period of one month from the date of receipt of the certified copy of the order. It is further directed that in case the petitioner is found entitled to the amount of refund, the same be released within next one month, in accordance with law.
(AJAY KUMAR MITTAL)
JUDGE
(MANJARI NEHRU KAUL)
JUDGE