Six Themes of Six Sigma

Six Sigma always tries to revise the current standard and establish a higher one for better performance of the organization. Six sigma is not only the concern of top level management yet their initiation and involvement is compulsory.

The ideas, solutions, process discoveries, and improvements that arise from Six Sigma take place at the front lines of the organization. 

Six sigma mainly focuses to aware people and make them responsible who are directly connected with customers. Thus, six sigma is a system that combines both strong leadership and all the lower level employees involvement.

People at all levels of a Six Sigma company find that better understanding of customers, clearer processes, meaningful measures, and powerful improvement tools make their work more rewarding.

Six Themes of Six Sigma

The critical elements of Six Sigma can be put into six themes as follows:

Theme one: genuine focus on the customer

Primarily attainment of six sigma is concerned with the customers. Customers are always at the main priority in six sigma. Achievement of six sigma are defined by their impact on customer satisfaction and value.

Theme two: data and fact-driven management

Six sigma considers data and facts in managing and improving business processes. Definitely, every organisation strives to improve information systems, knowledge management, and so on. However, decisions are still being based on opinions and assumptions.

Six sigma sigma provides the measures on the business process, collects data and analyses the reasons for the variables also called deviations. The collected informations obviously guides in identifying problems and measures to solve. 

Theme three: Processes are where the action is

Six sigma primarily focuses on the processes. It considers the processes as key source of success. Six sigma conveniences managers for the service based functions. so , the perfection in processes is a way to build competitive advantage in delivering value to customers.

Theme four: proactive management

Six sigma motivates the organisation to be proactive rather than waiting for the action. It encourages the organisation in defining ambitious goals and reviewing them frequently, setting clear priorities, focusing on problem prevention.Instead of focusing only on solving constraints, it demands the creative and effective way of preventing problems.

Theme five: boundary less collaboration

Six sigma aims to solve hurdles and improve the collective teamwork across organization. The opportunities available through improved collaboration within companies and with vendors and customers are huge. 

Billions of dollars are lost every day because of disconnects and outright competition between groups that should be working for a common cause: providing value to Customers.

Theme six: drive for perfection; tolerate failure 

Six sigma demands the perfection on the business processes. Since achievement of six sigma is possible on the redesign of business processes, organisation should launch new ideas and approaches which always involve some risk. 

So, organisation has to prepare itself for the probable risks. Each organisation should consider that there are no gains without taking risks.

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