Regulation - 15, Bye-laws of information utilities.

Bye-laws of information utilities.

(1) An information utility, for the conduct of its operations, shall have bye-laws consistent with the Code.

(2) The bye-laws shall be consistent with, and provide for all matters contained in the Technical Standards, if any.

(3) Without prejudice to the generality of sub-regulation (1), the bye-laws shall provide for-

(a) the manner and process of providing core services and other services under these Regulations;

(b) risk management;(c) rights of users; and

(d) grievance redressal.

(4) The bye-laws of the information utility, as amended from time to time, shall be published on its website.

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Regulation - 15, Bye-laws of information utilities.

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4 years, 8 months

(bb) adoption of quality standards and quality standards certifications.]

4 years, 8 months

10[(ba) minimum service quality standards, including timelines for - (i) registration of users, (ii) issuance of record of default, and (iii) issuance of annual statement to registered users.

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Regulation - 15, Bye-laws of information utilities.