Mobile Commerce: What is M-com?

Mobile Commerce: What is M-com?

Mobile commerce, also called m-commerce or m-commerce, can be defined as the sales of goods and services via mobile devices. The term “mobile devices” refers to mobile phones and tablets but also to smart devices like smart watches and smart glasses. Of course, laptops are also mobile but you rarely walk through a shopping street looking at your laptop. Therefore, e-commerce via laptops and PCs is excluded from mobile commerce. However, mobile commerce can be seen as a part of e-commerce. In the end, it is still about doing transactions via digital means. Let's discuss M-com in Detail in this article.

Bottom line of the article, M-com is just like E-com but it bears the distinction that M-com are only operated through mobile devices, say a smartphone.

Just so you know, we have already discussed about E-com in earlier articles viz. IntroductionBenefitsRisks , Classes of E-com and how to implement E-com into your business mainstream. You can use these link to those articles for further reference.

Mobile Commerce or m-Commerce, is about the explosion of applications and services that are becoming accessible from Internet-enabled mobile devices. It involves new technologies, services and business models. It is quite different from traditional e-Commerce.

Mobile phones or PDAs impose very different constraints than desktop computers. But they also open the door to a slew of new applications and services. M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as cellular telephone and personal digital assistants (PDAs)

Known as next-generation e-commerce, m-commerce enables users to access the Internet without needing to find a place to plug in. The emerging technology behind m-commerce, which is based on the Wireless Application Protocol (WAP), has made strides in countries, where mobile devices equipped with Web-ready micro-browsers are much more common.

As content delivery over wireless devices becomes faster, more secure, and scalable, there is wide speculation that m-commerce will surpass wire-line e-commerce as the method of choice for digital commerce transactions. The industries affected by m-commerce include:

  1. Financial services, which includes mobile banking (when customers use their handheld devices to access their accounts and pay their bills) as well as brokerage services, in which stock quotes can be displayed and trading conducted from the same handheld device.
  2. Telecommunications, in which service changes, bill payment and account reviews can all be conducted from the same handheld device.
  3. Service/retail, as consumers are given the ability to place and pay for orders on-the-fly.
  4. Information services, which include the delivery of financial news, sports figures and traffic updates to a single mobile device.


Well, that's all on M-com. We shall continue the discussion with a new topic: Electronic Fund Transfer. Stay Tuned for that.

If you have any queries, doubts or suggestions let me know. Just click on ask questions from the left panel of your screen.

Thank You.